At REVIK, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review the return and refund guidelines below.
You have 15 days from the date your order is delivered to request a return.
To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging. Items that show signs of use, damage, or alteration may not be eligible for a refund.
To initiate a return, please contact our support team at support@ravikgear.com and include your order number, the item you wish to return, and the reason for the return.
Once your request is reviewed, our support team will provide return instructions, including the return address and any additional details required.
Please securely package the item and ship it according to the instructions provided.
After we receive and inspect the returned item, we will notify you whether your return has been approved or rejected.
If your return is approved, your refund will be issued to the original payment method used at checkout.
Original shipping fees are non-refundable and may be deducted from the refund amount where applicable. Refund processing times may vary depending on your payment provider.
Certain items are not eligible for return, including but not limited to:
• Personalized or custom-made products
• Items marked as final sale
• Products that cannot be resold for hygiene or safety reasons
Any non-returnable items will be clearly indicated at the time of purchase.
If your order arrives damaged or defective, please contact us at support@ravikgear.com as soon as possible. Include your order number, a description of the issue, and clear photos of the product and packaging.
We will assess the issue and, where appropriate, offer a replacement or refund.
REVIK reserves the right to modify or update this Refund Policy at any time. Changes will take effect immediately upon being posted on this page.
For questions about returns, refunds, or this policy, please contact us at:
Sincerely,
The REVIK Team