Refund policy

At REVIK, customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review the return and refund guidelines below.

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returns

You have 15 days from the date your order is delivered to request a return.

To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging. Items that show signs of use, damage, or alteration may not be eligible for a refund.

return process

To initiate a return, please contact our support team at support@ravikgear.com
and include your order number, the item you wish to return, and the reason for the return.

 

Once your request is reviewed, our support team will provide return instructions, including the return address and any additional details required.

Please securely package the item and ship it according to the instructions provided.

 

After we receive and inspect the returned item, we will notify you whether your return has been approved or rejected.

refunds

If your return is approved, your refund will be issued to the original payment method used at checkout.

 

Original shipping fees are non-refundable and may be deducted from the refund amount where applicable. Refund processing times may vary depending on your payment provider.

non-returnable items

Certain items are not eligible for return, including but not limited to:


• Personalized or custom-made products
• Items marked as final sale
• Products that cannot be resold for hygiene or safety reasons

 

Any non-returnable items will be clearly indicated at the time of purchase.

refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.


If more than 15 business days have passed since we’ve approved your return, please contact us at [YOUR EMAIL].

defective or damaged items

If your order arrives damaged or defective, please contact us at support@ravikgear.com


as soon as possible. Include your order number, a description of the issue, and clear photos of the product and packaging.

We will assess the issue and, where appropriate, offer a replacement or refund.

policy updates

REVIK reserves the right to modify or update this Refund Policy at any time. Changes will take effect immediately upon being posted on this page.

contact

For questions about returns, refunds, or this policy, please contact us at:

 

support@ravikgear.com

 

Sincerely,
The REVIK Team